Specialist, Internal Communications
Hybrid - Toronto, ON, Canada
Full Time
Advocacy, Communications and Marketing
Mid Level
Are you looking to join one of Greater Toronto’s Top 2025 Employers?
The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.
Job summary
Reporting to the Director, Internal and CEO Communications, the Specialist, Internal Communications strengthens employee connection to organizational priorities and culture through clear, consistent, and engaging communications. The role executes communication plans, develops content for email newsletters, intranet, and staff meetings, and manages communication calendars. Working cross-functionally, the Specialist ensures employees are informed and inspired while using data insights to improve communication effectiveness and advance organizational goals.
How you will make a difference
What do we have to offer you?
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We're excited to share this opportunity, which is for an existing vacancy on our team. Kindly be advised that our recruitment process does not involve the use of Artificial Intelligence.
The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.
The Ontario Medical Association (OMA) advocates for and supports doctors, seeking to strengthen their leadership role in caring for patients. We continually seek to be the trusted voice in transforming Ontario’s health-care system by courageously pursuing best practices, new ideas, solutions, and opportunities to improve.
Job summary
Reporting to the Director, Internal and CEO Communications, the Specialist, Internal Communications strengthens employee connection to organizational priorities and culture through clear, consistent, and engaging communications. The role executes communication plans, develops content for email newsletters, intranet, and staff meetings, and manages communication calendars. Working cross-functionally, the Specialist ensures employees are informed and inspired while using data insights to improve communication effectiveness and advance organizational goals.
How you will make a difference
- Assists with execution of communication plans for organization-wide internal projects across various divisions and makes recommendations to ensure alignment with the OMA’s employee communications strategies.
- Develops and executes engaging and informative content for employee communications that are aligned to organizational objectives, including in emails, the email newsletters, internal meetings and in-office signage
- Manages content calendars, story banks, and production of recurring internal communications channels
- Manages intake of internal communications requests and inquiries
- Builds and maintains effective, collaborative working relationships to ensure timely execution of communications
- Coordinates and provides support for virtual, in-person and hybrid internal staff meetings and Town Halls. This involves scheduling, taking minutes, coordinating logistics, building presentations, capturing footage etc.
- In collaboration with product team, supports content publishing to the intranet as required, including adding and optimizing content, working cross-functionally to create and update pages/spaces to align with shifting needs
- Measures and tracks performance of internal communications channels and makes data-informed recommendations to improve the effectiveness of employee communications
- Champions standards for internal communications to the ACM division and other internal stakeholders, including:
- Internal comms team processes and requirements
- Adhering to style guides for grammar and brand guidelines
- Best practice principles for user centricity, accessibility and SEO
- Degree or diploma in Communications, Digital Communications or Journalism
- Required to meet required skills and knowledge of engaging written and other forms of communications, digital communication tools, target audiences, different communication needs across a multi-generational and pan-cultural organization
- Four to Five years of relevant experience
- Understanding of corporate culture and how to work within a cross-functional collaborative environment
- Previous hands-on experience creating content and overseeing maintenance and development of digital communication tools
- Needs to have confidence enough to act independently under some supervision and to offer advice internal stakeholders
- Excellent interpersonal, oral and written communication skills
- Skilled in creating engaging plain-language communications to inform, connect and/or persuade
- Experience and familiarity in hands-on use of content management tools and maintenance of corporate intranet platforms (Igloo Software preferred);
- Knowledge of various communication tactics and communication plan development
- Working knowledge of Microsoft Office Suite, Accessibility guidelines (WCAG 5.0) and principles of SEO
What do we have to offer you?
- A work environment whose values are to be respectful, bold, responsive, and transparent in our work and our behaviours
- A fantastic opportunity to grow with the team and help shape the strategic direction of the OMA, its members and the health-care system
- An organization that is committed to the equity, diversity and inclusion principles of humility, accountability, collaboration, courage and integrity
- A commitment to growth and development through paid professional development and continuous in-house learning
- A friendly and flexible hybrid work environment
- Competitive salary and bonus program
- Exceptional group benefits package, including a spending account and a robust wellness program
- An organization that has been recognized as a Greater Toronto’s Top Employers for five consecutive years
Facebook | Twitter | Instagram | YouTube | LinkedIn
We're excited to share this opportunity, which is for an existing vacancy on our team. Kindly be advised that our recruitment process does not involve the use of Artificial Intelligence.
The Ontario Medical Association is strongly committed to diversity within its community and welcomes applications from racialized persons/persons of colour, women, Indigenous People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.
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